Privacy Policy
Lunar Lotus Counseling, PLLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
Personal information you voluntarily provide, such as name, email address, and message content when submitting a contact form
Information submitted on behalf of a minor by a parent or legal guardian
Website usage data collected through analytics tools (such as IP address, browser type, pages visited)
We do not knowingly collect personal information directly from children under the age of 13 without parental consent.
2. How We Use Information
Information collected through this website may be used to:
Respond to inquiries
Provide information about services
Improve website functionality and user experience
3. HIPAA and Protected Health Information
Lunar Lotus Counseling, PLLC is a HIPAA-covered entity. Protected Health Information (PHI) collected as part of therapy services, intake paperwork, or clinical communication is governed by our Notice of Privacy Practices, which is provided to clients at the start of services or upon request.
Please note that contact forms and email communication may not be fully HIPAA-secure. We encourage you not to include sensitive clinical information when contacting us through the website.
4. Cookies and Analytics
This website may use cookies and similar technologies for analytics and performance purposes, including Google Analytics. Cookies help us understand how visitors use our site.
You may disable cookies through your browser settings, though this may affect website functionality.
5. Sharing of Information
We do not sell, rent, or trade personal information. We may share information with trusted third-party service providers (such as Squarespace, Google Analytics, and Ivy Pay) solely for the purpose of operating our website and services. These providers are required to maintain appropriate safeguards.
6. Data Security
We take reasonable measures to protect the information submitted through our website. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
8. Contact Information
For privacy-related questions, please contact:
Lunar Lotus Counseling, PLLC
Email: jlau@lunarlotuscounseling.com
Effective Date: 7.1.2024
Last updated: 12.15.2025